When will my order be processed?
We process orders between Monday and Friday, and aim to process your shipment within 2 business days of ordering. You'll receive a confirmation e-mail when your order has been shipped. All shipments come with a tracking number, so you can track your order from our warehouse to your door!
Pre-orders will ship on or before the date listed under the product listing. If your order is delayed, you will receive a notification by e-mail, with the ability to cancel your order if delayed.
Please allow extra time for your order to be delivered during holidays and sale seasons!
At TURBA, we hate paying for shipping. That's why we offer free worldwide shipping on all orders! All orders are tracked and insured for your peace of mind.
The below are estimates only, and begin once your order has been shipped. Your order may arrive faster during off peak season, and slightly slower during the holidays and other high-volume sales periods. COVID-19 may affect your order, depending on staffing constraints at your country's customs office.
- Australia: 2-8 Business Days (Ships from Sydney Warehouse)
- EU: 2-8 Business Days (Ships from Brussels Warehouse)
- USA/North America: 6-12 Business Days (Ships from Sydney Warehouse)
- Singapore/Japan: 10-15 Days (Ships from Sydney Warehouse)
- Rest of the World: 20-30 Days (Ships from Sydney/Brussels Warehouse)